Privacy Policy

  • Privacy Policy

    We at Alpinelend.com (Alpinelend) respect your individual privacy. This Privacy Policy documents our adherence to the highest industry standards for the protection of your persona information. The Privacy Policy applies to the Alpinelend website, located at Alpinelend.com (the “Site”) and all other aspects of its services and products, and covers the following areas

    • We request certain sensitive information to help us serve your needs, provide customer service, offer new products and services and fulfill contractual and legal regulatory requirements.

    • We request certain sensitive information to help us serve your needs, provide customer service, offer new products and services and fulfill contractual and legal regulatory requirements.

    • We request certain sensitive information to help us serve your needs, provide customer service, offer new products and services and fulfill contractual and legal regulatory requirements.

  • Information Collection and Use

    Alpinelend is the sole owner of the information it collects. Alpinelend may collect information at several different stages.

    • We request certain sensitive information to help us serve your needs, provide customer service, offer new products and services and fulfill contractual and legal regulatory requirements.

    • We request certain sensitive information to help us serve your needs, provide customer service, offer new products and services and fulfill contractual and legal regulatory requirements.

    • We request certain sensitive information to help us serve your needs, provide customer service, offer new products and services and fulfill contractual and legal regulatory requirements.

  • Personal Information of Children Under 13

    Alpinelend complies with the requirements of the Childrens Online Privacy Protection Act (COPPA) and the FTC’s Rules interpreting COPPA (16 CFR 512). The Site is not directed to children and does not knowingly collect any personally identifiable information from children under 13 years of age.

  • Protection of Your Personal Information

    Alpinelend does not sell, rent or share customer information with any third party not affiliated with or owned by Alpinelend, except service providers who assist Alpinelend in such areas as data storage or direct mailing. Alpinelend will never give or sell your personal information to be used for the purposes of sending you unsolicited commercial offers (such as spam) from any third party. We may send you infrequent email notices regarding Alpinelend products or services that may be of interest to you. You may choose not to receive these notices when you first register. We may need to contact you regarding the status of your account or in response to a request form you.

  • Profile

    We may store information that we collect through cookies and log files to create a profile of our customers. A profile is stored information detailing how individual customers use the Site and our services. Collected information in a profile is tied to the customer’s personally identifiable information. However, your profile is used solely for internal purposes, to help us improve the experience of our customers and to offer you additional services and discounts.

    Cookies : A cookie is a small text file stored on the customer’s hard drive for an extended period of time. The cookies can be removed or blocked by following Internet browser help file directions. Allowing the Site cookie to remain on your computer makes it easier for you to log in and to use the Site. If you reject the cookie, you may still use the Site, but you will be required to verify your identify at various points.

    Log Files : Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track a customer’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

  • Disclosure of Personal Information As Required By Law

    We will disclose personal information when required by state or federal law, or, if we have a good-faith belief that such action is necessary to comply with current judicial proceedings, a court order or legal process served on us, or with the request of state or federal government agency.

  • Business Transactions

    In the event Alpinelend goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, our customers’ personal information may be a part of the assets transferred. Customers will be notified via prominent notice on our Site for 30 days prior to a change of ownership or control of their personal information, as well as by email for those who have elected to permit email communications. If, as a result of the business transition, your personally identifiable information will be used in a manner materially different from that stated at the time of collection, you will be given a choice to opt out of the change.

  • Security

    Alpinelend takes commercially reasonable precautions to protect our customers’ information. Such precautions include, but may not be limited to, encryption of any change in personal information following log-in with the industry standard SSL 128-bit encryption. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information. While we use encryption to protect sensitive information online, we also make an effort to protect your information off-line. All of our customers’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Finally, the servers that store your personally identifiable information are housed in a secure environment.

  • Correcting, Updating, Deleting and Deactivating Personal Information

    If your personally identifiable information changes, you may correct, update, or delete and deactivate our record of your personally identifiable information. Sign in to your account to change your information.

  • Notifications of Changes

    In the event there are changes to our privacy policy, we will post a notice on the main page of the Site to alert you about the change. In addition, if we make any changes in our privacy practices that do not affect customer information already stored in our database, we will post a prominent notice on our Site notifying customers of the change. In some cases where we post a notice, we will also email customers who have opted to receive communications from us, notifying them of the changes in our privacy practices.